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SSL123 Certificate FAQs

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SSL Certificates

SSL123 Certificate FAQs

 

How long does it take to issue a SSL123 certificate?

 

When the automated domain validation process is not successful, orders are flagged for manual validation. Requests of this nature may take up to 24 business hours to review.

 

Do I need to send documentation?

 

We do not require any documentation for your company for a SSL123 certificate. We might need domain registrar documentation if your domain is not registered with an accredited online registrar.

 

Is Server Gated Cryptography (SGC) available with these certificates?

 

Unfortunately, Server Gated Cryptography (SGC) is not available with these certificates.

 

How long are these certificates valid for?

 

These certificates are valid for 1 or 2 year depending on what you need.

 

Are Free Reissues available?

 

Yes, we do offer free reissues, please read below. http://www.thawte.com/pricing/index.html

 

How do I reissue an SSL123 Certificate?

 

Please note that you are able to reissue your certificate at any time while the Certificate is valid. You would normally reissue a Certificate under the following conditions:

 

  •     If your server software changes.
  •     If you have compromised or lost your private key.
  •     If you have lost your pass phrase.

 

NOTE:

 

  •     All company and domain details must remain the same.
  •     The new certificate will be signed from the date of reissue until the anniversary date of your initial certificate. (i.e. your original expiry will remain the same)
  •     You may only get a reissue for the same product as the initial certificate that you requested.

 

To reissue the certificate please view: SO470

 

Is there a Site Seal available with SSL123 Certificates?

 

Yes, there is a Site Seal for the SSL123 Certificate. To add the thawte Site Seal to your website please read the instructions in the following knowledge base solution: SO5497

 

What certificate details are enabled for this certificate?

 

Please note: brackets indicate that correct details are to be inserted

 

Certificate Details: Certificate subject details – straight SSL123

CN = www.(domain).com

OU = Domain Control Validated

OU = Go to https://www.thawte.com/repository/index.html

OU = thawte SSL123 certificate

O = www.(domain).com

 

Certificate Details: Certificate subject details – SSL123 Intranet Cert

CN = (server name)

OU = Validated for Intranet Usage

OU = Go to https://www.thawte.com/repository/index.html

OU = thawte SSL123 certificate

O = (server name)

 

What IP addresses can the SSL123 certificate be requested for?

 

The Private IP Address Space that can be used with SSL123 Certificates are as follows:

10.0.0.0 - 10.255.255.255

172.16.0.0 - 172.31.255.255

192.168.0.0 - 192.168.255.255

The relevant standard is RFC 1597.

 

Which servers are compatible with the SSL123 Certificate?

 

Please read the thawte SSL123 Certificate server compatibility in the following Knowledge Base solution: SO3048

 

Why SSL123?

 

thawte's traditional focus when issuing certificates has been on ensuring unrivaled authentication of company details. The feedback that we have been given from extensive market and customer research tells us that while these procedures are crucial for the security of many businesses, there is also a need for some customers to obtain a more affordable SSL certificate quickly. Enter SSL123 – an entry-level digital certificate that is also capable of providing industry standard 128-bit encryption.

* Please note that delays in issuance can be caused if your domain is not registered with an accredited online registrar. For details on processing requirements, please refer to thawte's CPS by http://www.thawte.com/cps/index.html

 

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